FAQs

I have a question about my order, who can I contact?

Send us an email at ContactUs@AnnotherRinse.com and we will answer promptly.

How long will it take to receive my order?

Because we handcraft each item, it can take between 6-11 days to receive your order based upon time to build plus delivery. If you have a rush or are curious what the turnaround time is for your order, since us a note at ContactUs@AnnotherRinse.com and we will answer promptly.

Do you deliver to _________________?

We deliver to all 50 states in the United States as well as abroad. Delivery times outside the U.S. are lengthened due to travel and additional processing times. Higher rates due apply for International shipping as well.

Can I track my order?

Yes. We ship via the United States Postal Service and you will receive automated email alerts from USPS as your package is processed through their system.

Can I rush my order?

Depending on the item selected and the date needed, we will try to meet your deadline. If we aren't able to, we will communicate that with you. Prior to ordering, send us an email at ContactUs@AnnotherRinse.com to discuss special needs.

Can I customize my order?

Possibly. Depending on what your specifications are, we will try to accommodate your requests. If we can't, we will let you know ahead of time. We have customized orders in the past based upon types of materials used, sizes, color variations and more. Send us an email at ContactUs@AnnotherRinse.com to discuss prior to ordering.

I'm having a golf outing and would like to order X amount of an item, can you accommodate?

Yes, we've done golf outings in the past with certain items. As long as the lead time from order to outing is reasonable, we can make it happen.